Services offered for subscribers by Globe include :
- Simple Renewal Process: We keep accurate and easily accessible
records for resources that are subscribed by you. We begin sharing renewal notices
as well as usage statistics three months prior to subscription expiry in order to
provide uninterrupted access.
- Negotiating prices: We work closely with publishers and offer the
best prices available in the marketplace. We also aid you, as much as possible,
with budgeting and financial management.
- Licensing Agreements & Setting up Access: We ensure proper licensing
agreements are in place to avoid disputes. Further, we work with you to ensure your
access to electronic journals is set up in a functional and timely manner.
- Single Invoice: We combine all of your subscriptions into one single
invoice. No additional invoices come throughout the year keeping your expenditures
clean and simple, saving you hours of tedious paperwork.
- Local Currency Invoicing: We invoice you in your local/single currency,
making it easier for your accounts team to process. We produce accurate invoices
and are able to accomodate customers special requirements.
- Timely delivery of Print Journals: We are hot linked to all our
publishers and maintain a regular flow of information regarding despatches of journals.
You can be sure of getting your journals right on time wherever you are. If postal
deliveries pose a problem, we courier the journals or personally deliver them to
- Claims/Missing issues: We are in constant touch with publishers
and work with them closely to fill any gaps in service. We respond efficiently and
effectively for any claims for missing issues or other queries. Whenever possible,
we provide advance information about delays in publication, title changes, etc.
- Discovering new titles: As old titles cease and new ones arrive,
we make it easy for you to discover new titles. If you can’t find a title you are
seeking, just email us at firstname.lastname@example.org
and we will contact the publisher on your behalf.